Full Time

Agile Program Manager

Posted 2 months ago by 24/7 Customer Private Ltd
Bengaluru
Application ends: December 16, 2021
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Job Description

Job Role:

 

Be a key member of the Agility Office at 247.ai Innovation labs

Mentor Scrum Teams on Agile and Scrum Practices

Act as Scrum Master for teams, and also enable and empower teams to self organise.

Demonstrated experience influencing and interacting at both teams and senior management levels in facilitating process improvements

Highly customer focused and passionate about making them successful

Assessing the Scrum Maturity of the team and coaching them to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

Guiding the team on the self-organization and on how to use AgileScrum practices and values to delight customers.

Provide mentorship to teams in adopting Agile and Lean practices. Ensure sprint planning retrospect s in teams are effective and regular

Providing all support to the team using a servant leadership style whenever possible, and leading by example.

Define program scope, deliverables and practices that support business and organizational objectives in collaboration with senior management and key stakeholders

Hands-on management of parallel project delivery across multiple Agile teams within a group

Assist Agile teams in resolving conflicts and clearing the path of issues through objective assessment, x-functional influence and mentorship; Escalate as necessary

Help identify and drive continual improvement and innovation practices in supporting team commitments.

Remain flexible to changing business priorities, open to new ideas and have 247’s success firmly in focus
Requirements:

 

BS in Computer Science, Engineering, or equivalent

12 years of development, quality or Agile program management experience with multi-group multi-disciplinary projects in a product company

Experience in driving significant organization transformational initiatives

Proven track record of successful delivery of large and varied projects at scale

Demonstrated experience influencing and interacting at both teams and senior management levels in facilitating process improvements

Highly customer focused and passionate about making them successful

Adapt at quickly assimilating both business and technical mindset and jargon

Excellent written and verbal communication skills

Team player .
Pluses:

 

One or more Agile certifications such as CSM, CSPO, PMI-ACP, CSP, CSC, SA (SAFe Agilist), SPC (SAFe program consultant)

Active involvement within the Agile, DevOps andor Program Management community

Experience specifically with communication, speech, mobile and CRM technologies and solutions

Knowledge of sophisticated reporting and data warehousing systems
 

 

 

 

RoleProgram Manager
Industry TypeIT-Software, Software Services
Functional AreaIT Software – Application Programming, Maintenance
Employment TypeFull Time, Permanent
Role CategorySenior Management
Education
UG :Any Graduate in Any Specialization
PG :Any Postgraduate in Any Specialization
Key Skills
Computer sciencePMI ACPAgile scrummanagementManager Program ManagementdevopsAgileProject deliveryData warehousingCRM