Full Time


Posted 2 years ago by Ciena India Private Ltd.
Application ends: December 12, 2022
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Job Description

Ciena is looking for a skilled, highly motivated senior learning content developer. You will create engaging, state-of-the art learning solutions including eLearning, videos, instructor-led courses, and on-demand learning resources.

We are looking for someone with a passion for adult learning and experience developing technical training. As a learning content developer, you will work directly with Ciena s software engineers to create engaging learning solutions by identifying source data, researching and gathering available engineering information, and testing for accuracy and validity in the lab.


You will be responsible for all phases of instructional development as you create learning content for Ciena s networking products and software tools.
General Activities

Identify, interview, and build relationships with subject matter experts, technical staff, and management to develop training objectives
Design and develop innovative learning solutions that meet audience training needs
Prepare storyboards and outlines
Create learning content including video tutorials, technical walkthroughs, animations, and classroom training.
Obtain and interpret a range of engineering information including technical notes, design specifications, and related documents
Analyze new product releases to determine the impact on existing training content and identify new training needs
Develop project plans and timelines
Collaboration with stakeholders

You will interact with developers and customers to identify and close gaps in documentation.
You will participate in our learning community, recognize trends and topics of interest, and create content that meets the needs of our customers.
You will collaborate with instructors to design effective classroom activities and exercises.
Areas of impact

You ll be integral to the success of our customers.

Technical degree (BA/BS or greater), or equivalent combination of education and technical training development
Minimum 6-8 years work experience in technical training and/or technical content design and development
Excellent verbal and written communications skills
Ability to plan, schedule, and be flexible while meeting tight deadlines
Demonstrated skill in creating original technical training and online content
Demonstrated expertise with eLearning development tools such as Lectora, Camtasia, Captivate, Storyline, and Adobe Creative Cloud
Demonstrated experience in training development using basic instructional design models such as ADDIE, SAM, or equivalent
Ability to research, understand, and communicate complex technical topics
Strong interpersonal and collaboration skills in working as part of a global team
Ability to meet tight deadlines with multiple deliverables
Nice to have

Knowledge of HTML, CSS, JavaScript, JQuery, and JSON
Experience with Python or other programming languages
Experience working with computer and telecommunications network products, terminology, and technology
Technical understanding of cloud computing and virtualization platforms (OpenStack or VMWare)
Understanding of REST and web applications
Salary: Not Disclosed by Recruiter

Industry:Telecom/ ISP

Functional Area:IT Software – Other

Role Category:QA/Testing/Documentation

Role:Instructional Designer

Employment Type:Full Time, Permanent
VMwareCloud computingjQueryTalent acquisitionJavascriptHTMLJSONAdobeVirtualizationPython
Desired Candidate Profile
Please refer to the Job description above

UG:B.Tech/B.E. – Computers

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required
Company Profile
Ciena India Private Ltd.
Ciena® Corporation, the network specialist, expanded its global presence with the launch of a R&D centre located in Gurgaon, India. The 95,000 square foot facility is Ciena’s first core research and development centre outside of North America, and is expected to employ more than 300 product development engineers within the next three years.

Ciena’s Gurgaon R&D Centre will focus on technologies such as Storage Extension and Optical Transport, including ultra long-haul, long-haul, regional and metropolitan applications, as well as Multiservice Switching, Broadband Access and Network Management. The Gurgaon Centre will supplement and work collaboratively with Ciena’s existing research and development organization in North America.