As an Information Systems Engineer you are part of a 24/7 infrastructure services operations team that is responsible for incident operations, problem investigation, management and resolution, and proactive maintenance in pursuit of extremely high uptime and rapid return to service. You will work closely with cross-functional teams to understand and address customer needs and react quickly to support and operations issues. The Command Center Operations group is part of NetApp s IT function and is responsible for a wide range of foundational and infrastructure technical expertise. As a part of a team, you will help to ensure that team objectives and operational goals are met.
Detailed Operational knowledge of MS Exchange 2010 and/or 2013, 2019
Including, but not limited to;
Detailed knowledge of how a MS Exchange DAG functions, the capabilities it provides, how to operate in a multi-site configuration, quorum, how to perform maintenance, how to manage databases, recover databases & content indexes, etc, etc.
Detailed knowledge of the different Server Roles, how their ability to provide HA differs, how to perform maintenance on each without user impact, how to administer, update & configure them.
Detailed knowledge of the ECP and administrative powershell commands
Capable of installing & testing patches & updates into a no-downtime HA environment.
Capable of troubleshooting client and server incidents / errors, identifying the root cause, and providing a solution.
Good understanding of a MS TMG environment, and the capabilities it provides.
Detailed knowledge of MS Outlook 2010 / 2013 / 2019. MS Outlook for MAC 2011, EWS, IMAP, and POP clients. Therefore being able to assist the user base in any issues they have.
In-depth knowledge of MS Active Sync devices, their usage, configuration, capabilities, limitations, etc.
Proficient in scripting languages such as PowerShell,Python and/or Ansible is preffered.
A minimum of 8 years of experience is required; 9 to 12 years of experience is preferred.
An associate s degree in Information Technology, Electrical Engineering, Computer Science or other related field is required; or equivalent experience
Salary: Not Disclosed by Recruiter
Industry: IT-Hardware & Networking
Functional Area: IT Software – System Programming
Role Category: System Design/Implementation/ERP/CRM
Role: Outside Technical Consultant
Employment Type: Full Time, Permanent
Computer scienceAdministrationUsagePowershellMS OutlookWindows TroubleshootingInformation technologyinfrastructure servicesOperationsPython